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Shipping & returns

Orders are shipped and delivered to the address provided within 1-2 business days. A signature is required for the delivery of your shipment unless otherwise specified through Purolator.

Items may be returned within 7 business days by bringing product back to Brintnell Veterinary Hospital. If a product is returned past 7 days, the item may be subject to a 10% restocking fee. All returned Items must be unused and unworn with all original packaging attached. All food may be returned if due to a palatability issue. Returns will be processed via original method of payment. If any questions, please call Brintnell Veterinary Hospital at (780) 809-8508